You can request a refund of the amount that's left on your cashless card/bracelet via this link
A refund fee of 1.50 euros will be charged.
You can request a refund from Monday, November 25, 2024 until Friday, December 6, 2024 - 23:59 CET.
You will not be able to ask for a refund after this date.
During this event , reusable cups will be used.
How does it work?
Each reusable cup has a unique chip. When you buy a drink, you pay a deposit for the cup. After payment, the chip links the cup to your cashless card/bracelet. When you return the cup at a cup return point, the chip is automatically registered.
More information will become available closer to the event. If you do have other questions, you can use the following contact form: